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IMPORTANT NOTICE TO ALL FIRST NATIONAL BANK OF LITCHFIELD MOBILE BANKING CUSTOMERS *PLEASE READ*

FNBL Mobile App 4.0 will be launching around the end of June. The update is to simplify your experience by making tasks more accessible, quicker and easier to use. The app is compatible with iOS 8 and higher for iPhone users and Android 4.1 and higher.


*HOW WILL THIS EFFECT YOU?*

CURRENT MOBILE BANKING CUSTOMERS

Your Login IDs and Passwords will transfer over to the updated app. You will not have to set this up again. Also, you may remember that there were challenge questions when you first set up your Mobile app; those will not need to be answered again to access the new app. Depending on your phone settings the app may update automatically. Otherwise, you can download the new app from the App Store or Google Play once the update is live. When you log in for the first time there will be a demo that will take you through the new features.

 
SPECIAL NOTE FOR ONLINE BILLPAY CUSTOMERS

You will still have access to your billpay with the updated mobile app, and the fee of $4.95 will remain the same.

If you have any questions, please call bookkeeping at 1-217-324-2106.


Make sure your browsers are up-to-date! Upcoming security update

An upcoming security update scheduled for third or fourth quarter of this year will require all FNBL customers to have current operating systems and browsers to access secure online services.

Transport Layer Security (TLS) is a protocol that provides privacy and data security between two communicating applications, like web browsers and servers. TLS 1.0 is an outdated protocol which is currently being phased out across the industry due to security vulnerabilities. All modern operating systems and browsers currently allow for TLS 1.1 and 1.2. To maintain the highest level of data security and to align with industry best practices, access to the bank’s website and online services will be allowed for users with both TLS 1.1 and 1.2 only.


How do you check your browser?

If you are currently using Microsoft Edge, Microsoft Internet Explorer 11, Firefox 27 or higher, Google Chrome 38 or higher, and Safari 7 or higher, you should be fine.

 

If not, we recommend you upgrade to the latest version of your browser as soon as possible. Be aware, older, unsupported operating systems may not let you upgrade

Internet Explorer:

  1. Open Internet Explorer.
  2. Go to the “Tools” menu (look for the cog icon in the upper-right corner).
  3. Select “Internet Options”.
  4. Select the “Advanced” tab.
  5. Scroll down to the “Security” section.
  6. Locate and check “Use TLS 1.1 and TLS 1.2”.
  7. Then, press “OK”.

 Google Chrome:

  1. Open Google Chrome.
  2. Click Alt F and select “Settings”.
  3. Scroll down and select “Show advanced settings”.
  4. Scroll down to the Network section and click on “Change proxy settings”.
  5. Select the “Advanced” tab.
  6. Scroll down to the “Security” section.
  7. Locate and check “Use TLS 1.1 and TLS 1.2”.
  8. Then, press “OK”.

 FireFox:

  1. Open FireFox.
  2. Type in “about:config” in the URL bar and press “Enter”. 
  3. Scroll down to “security.tls.version.max” and press “Enter”.
  4. Set the value to 3
  5. Then, press “OK”.

 Safari:

  1. There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.1 and 1.2 are automatically enabled.

 

Statement copies and check images are now available to online banking customers.

10-5-2016

Electronic copies of statements are now available to online banking customers. Statement availability starts around August first of 2016. Going forward, approximately 18 months worth of statements will be available at a time. You may download and save copies for your own records. Your statement is available in a PDF format. You must have Adobe Reader or other compatible software to view your statement.

To look up your statement: Go to the Accounts drop down menu at the top left corner of the start page, and click Account Statements at the bottom.

Check images are also now available. Click the hyperlink on the check to view the check image.

Statement and check viewing options are not available via FNBL mobile.


Bookkeeping Department's Direct Phone line

The Bookkeeping Department can be reached directly at 1-217-324-2106.