Latest News


Notice: Bill Pay enhancements

On Wednesday, November 15, 2017, FNBL replaced our previous Bill Pay Management system with a newer, updated version called Payment Manager. This update began at 7:30am, lasting approximately 5 hours. Online Bill Pay was inaccessible during that time.

This update has a new, crisp "look and feel" with improved navigation. It is mobile friendly and gives users the option to create Payee Groups. If you pay from multiple accounts, it will also remember the last account paid from per payee.

Another new feature is the option of Single-Pay or Multi-Pay.

Single-Pay: confirming one payment at a time.

Multi-Pay: confirming multiple payments all at once.

These enhancements will not affect any of your current payee setups or pending payments, or affect Bill Pay access via our mobile apps.


Our New Check Partner: Main Street

We are excited to announce Main Street as our new check partner for Personal & Business Checks.

We strive to offer our account holders nothing less than the best, and we believe that Main Street will provide you with the excellent products and services you have grown to count on at The First National Bank of Litchfield.

Speak with a branch representative to place your next order of checks!


Equifax Breach Information

You have likely heard about the recent Equifax data breach, as this unfortunate event affects approximately 44% of Americans. Equifax was compromised and the personal information of approximately 143 million consumers was stolen. The information leaked may include:

Consumer names

Social Security numbers

Birth dates

Addresses

Driver’s license numbers

This was NOT a compromise of First National Bank of Litchfield and no information was taken from our systems. We wanted to share this information about Equifax to ensure you are aware of the issue and take the proper precautions to reduce the chances of fraud and identify theft.

Equifax has set up a special website to provide updated information to consumers:

https://www.equifaxsecurity2017.com/

In addition, Equifax is suggesting you take the following steps to protect yourself:

Check if you are affected and regardless, enroll in the free identify protection offered by Equifax:

https://trustedidpremier.com/eligibility/eligibility.html

  Monitor you bank account for fraudulent activity

Obtain and monitor your credit report

Consider placing a “fraud alert” on your credit report

https://www.consumer.ftc.gov/articles/0275-place-fraud-alert

Consider placing a “credit freeze” on your credit report

https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs


Equifax recommends that you remain vigilant for incidents of fraud and identity theft by reviewing account statements and monitoring your credit reports. You may obtain a free copy of your credit report from each company listed below once every 12 months by requesting your report online at  www.annualcreditreport.com , calling toll-free 1-877-322-8228, or mailing an Annual Credit Report Request Form (available at  www.annualcreditreport.com ) to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281. You may also purchase a copy of your credit report by contacting any of the credit reporting agencies below:

Equifax
PO Box 740241
Atlanta, GA 30374
www.equifax.com
888-766-0008

Experian
PO Box 9554
Allen, TX 75013
www.experian.com
888-397-3742

TransUnion
PO Box 2000
Chester, PA 19016
www.transunion.com
800-680-7289

If you believe you are the victim of identity theft, you should contact the proper law enforcement authorities, including local law enforcement, and you should consider contacting your state attorney general and/or the Federal Trade Commission(“FTC”). You also may contact the FTC to obtain additional information about avoiding identity theft.

Federal Trade Commission ,Consumer Response Center
600 Pennsylvania Avenue NW, Washington, DC 20580; 1-877-IDTHEFT (438-4338)
www.ftc.gov/idtheft

State Attorneys General:  Information on how to contact your state attorney general may be found at  www.naag.org/naag/attorneys-general/whos-my-ag.php .

You may obtain information from the FTC and the credit reporting agencies listed above about placing a fraud alert and/or credit freeze on your credit report. 

Please contact Equifax for specific questions about the Equifax breach and its effect on your information. Equifax has set up a dedicated call center, which you can contact at 866-447-7559. If you have other questions, please feel free to contact First National at 1-217-324-2105


Make sure your browsers are up-to-date! Upcoming security update

An upcoming security update scheduled for September 20th  will require all FNBL customers to have current operating systems and browsers to access secure online services.

Transport Layer Security (TLS) is a protocol that provides privacy and data security between two communicating applications, like web browsers and servers. TLS 1.0 is an outdated protocol which is currently being phased out across the industry due to security vulnerabilities. All modern operating systems and browsers currently allow for TLS 1.1 and 1.2. To maintain the highest level of data security and to align with industry best practices, access to the bank’s website and online services will be allowed for users with both TLS 1.1 and 1.2 only.


In general, compatible browsers/versions are:

Internet Explorer version 11 (All other versions have been deprecated by Microsoft.)

MS Edge - all versions

Firefox version 31 and higher

Safari version 9 and higher for Mac

Google Chrome version 42 and higher


If utilizing any older browser versions, we recommend you upgrade to the latest version of your browser as soon as possible. Be aware, older, unsupported operating systems may not let you upgrade.

Internet Explorer:

  1. Open Internet Explorer.
  2. Go to the “Tools” menu (look for the cog icon in the upper-right corner).
  3. Select “Internet Options”.
  4. Select the “Advanced” tab.
  5. Scroll down to the “Security” section.
  6. Locate and check “Use TLS 1.1 and TLS 1.2”.
  7. Then, press “OK”.

Google Chrome:

  1. Open Google Chrome.
  2. Click Alt F and select “Settings”.
  3. Scroll down and select “Show advanced settings”.
  4. Scroll down to the Network section and click on “Change proxy settings”.
  5. Select the “Advanced” tab.
  6. Scroll down to the “Security” section.
  7. Locate and check “Use TLS 1.1 and TLS 1.2”.
  8. Then, press “OK”.

  FireFox:

  1. Open FireFox.
  2. Type in “about:config” in the URL bar and press “Enter”. 
  3. Scroll down to “security.tls.version.max” and press “Enter”.
  4. Set the value to 3
  5. Then, press “OK”.


IMPORTANT NOTICE TO ALL FIRST NATIONAL BANK OF LITCHFIELD MOBILE BANKING CUSTOMERS *PLEASE READ*
07-01-2017

FNBL Mobile App 4.0 has launched. The update is to simplify your experience by making tasks more accessible, quicker and easier to use. The app is compatible with iOS 8 and higher for iPhone users and Android 4.1 and higher.


*HOW WILL THIS EFFECT YOU?*

CURRENT MOBILE BANKING CUSTOMERS

Your Login IDs and Passwords will transfer over to the updated app. You will not have to set this up again. Also, you may remember that there were challenge questions when you first set up your Mobile app; those will not need to be answered again to access the new app. Depending on your phone settings the app may update automatically. Otherwise, you can download the new app from the App Store or Google Play. When you log in for the first time there will be a demo that will take you through the new features.

 
SPECIAL NOTE FOR ONLINE BILLPAY CUSTOMERS

You will still have access to your billpay with the updated mobile app, and the fee of $4.95 will remain the same.

If you have any questions, please call bookkeeping at 1-217-324-2106.


Bookkeeping Department's Direct Phone line

The Bookkeeping Department can be reached directly at 1-217-324-2106.